Enterprise resource planning (ERP) is a process by which a company manages and integrates the
important parts of its business. An ERP management information system
integrates different departments of the company such as planning, purchasing,
inventory, sales, marketing, finance and human resources. To improve operations
and provide faster customer response companies are implementing Enterprise
Resource Planning (ERP) software solutions.
STRATEGIC
PLANNING
Assign a project team: Assign a project team
with employees from sales, customer service, accounting, purchasing, operations
and senior management. Each team member should be committed to the success of
the project and accountable for specific tasks, i.e. developing a timeline,
finalizing objectives, formulating a training plan.
Examine current business processes and
information flow: Have the team perform an analysis on which business processes
should be improved. Gather copies of key documents such as invoices, batch tickets
and bill of lading for the analysis. The team members should also conduct
interviews with key personnel to uncover additional areas of improvement
needed.
Set objectives: The
objectives should be clearly defined prior to implementing the ERP solution. Need
to define the scope of implementation.
Develop a project plan:
The team should develop a project plan which includes previously defined goals
and objectives, timelines, training procedures, as well as individual team
responsibilities.
PROCEDURE
REVIEW
Review software
capabilities: Dedicate
3-5 days of intensive review of the software capabilities for the project team.
Identify manual
processes: Evaluate
which processes that are manual and should be automated with the ERP system.
Develop standard operating procedures(SOPs)for every aspect of your business.
DATA
COLLECTION & CLEAN-UP
Convert data: Determine which information should
be converted through an analysis of current data.
Collect new data: Define the new
data that needs to be collected. Identify the source documents of the data.
Review all data input: Data drives the business,
so it is very important that the data is accurate.
Clean-up data: Review and weed out unneeded
information such as customers who haven’t purchased in a while or are no longer
in business.
TRAINING
AND TESTING
Pre-test the database: The project team
should practice in the test database to confirm that all information is
accurate and working correctly.
Verify testing: Make sure the actual test mirrors
the Standard Operating Procedures
and
determine whether modifications need to made.
Train the Trainer: Assign project team
members to run the in-house training. Set up user workstations for at least 2
days of training by functional area.
Perform final testing: The project team
needs to perform a final test on the data and processes once training is
complete and make any needed adjustments.
GO
LIVE AND EVALUATION
Develop a final Go-Live
Checklist
Evaluate the solution: Develop a
structured evaluation plan which ties back to the goals and objectives that
were set in the planning stage.
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