What is a Hotel Management System?

                     

 Now a day’s technology is making changes in the hospitality industry so that hotels across the world are looking to use technology to make operation smooth and efficient. The search for performance and efficiency in the hospitality industry has given rise to the development of hotel management systems. These are also popularly known as Property Management System (PMS), and Hotel ERP (Enterprise Resource Planning). A Hotel Management System is a software system that helps to run a hotel. It is a type of property management system that facilitates the management of hotel operations and functions; main operations such as front office, sales, planning, and accounting. A property management system (PMS) usually consists of front office software.ERP offers numerous advantages in terms of smooth seamless use of technology, greater automation, greater visibility into hotel operations, and optimized use of manpower reduced revenue leakages and higher resultant profits.

A hotel has numerous activities such as booking and reservation, front office, HR, banquet, finance, material management, inventory, quality management, security, energy management, housekeeping, CRM and more. All these activities take place concurrently and managing these various activities manually can be a tough process. This led to the launching of property management systems or hotel ERP that automates a host of repetitive functions.

With growing competition in the industry, it’s important for a hotel to understand the needs of their guest, for example, things like what gets sold most, what guests demand most, what food material results in loss and used less, good hotel management software, allows hotels to do just that.

General Hotel Management Software aims to automate functions such as:

Guest bookings

Telephony

Guest details

Point of sale

Sales and marketing

Accounts receivable

Banquets

Event Management

And many more features

Hotel management systems are essential for the day-to-day management of most hotels. Depending on preferences a good hotel management system will enable several ways to complete the same task and the ability to quickly make certain common changes, such as changing customer folio layouts and guest cards, is particularly important. Hotel management systems are complex packages with a lot of options and features. 

Datamate Infosolutions Pvt Ltd is a software development and services company specialising in software products for Healthcare and Hospitality industries.